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August 12, 2014 by Marty Reaume

Superior Interview Questions for Superior Employees

Guest Post by: Adam Wong

For those seeking to hire new talent, the internet is full of pages and pages of potential interview questions to ask candidates.

There are the lists of traditional questions:

what questions to ask in job interview

  • What interests you about this company and this job?
  • What did you like or dislike about your previous job?
  • What was your biggest accomplishment in this position?
  • Have you ever had difficulty working with a manager?
  • How do you evaluate success?

Then, there are the eccentric questions that promise to explore the candidate’s psyche, catching him or her off guard and away from canned responses:

  • What song best describes your work ethic?
  • What do you think about when you are alone in your car?
  • If we came to your house for dinner, what would you prepare for us?
  • How would people communicate in a perfect world?
  • If you could be anyone else, who would it be?

And yes, these are actual interview questions Fortune 500 companies asked their candidates over the last year (courtesy of Glassdoor).

Now imagine that prior to recruiting candidates, you were able to reveal the necessary Behaviors (DISC), Motivators and competencies that a job required. You would know that the type of person you’re looking for is, say, comfortable with analysis of data, as the job requires that details, data and facts are analyzed and challenged prior to making decisions, and that important decision-making data is maintained accurately for repeated examination.

You would also identify that a successful candidate for this position would value knowledge for knowledge’s sake, appreciating one’s continued education and intellectual growth. In addition, you would recognize distinct competencies that the job necessitates, such as the ability to write clearly, succinctly and understandably; the ability to identify and prioritize activities that lead to a goal; and the ability to imagine, envision and predict what has not yet been realized.

Knowing all of this information about the job itself, your ideal candidate easily comes into focus, and interview questions that correspond directly with the specific needs of the job will yield more valuable results. Referencing those necessary behaviors, motivators and competencies, your interview questions for this particular job might look like this:

• How do you organize details for use and recall? What system do you use?
• Would you consider yourself to be an expert in something? What is it? How did you go about gaining the knowledge?
• How do you know when something you’ve written has achieved its communication goal?
• Describe the most complex project you ever worked on. How did you establish action steps and milestones for that project? What was the most difficult part of that project for you?
• Give me an example of when you predicted something that would happen in your department, organization or industry. What caused you to make that prediction?

Once you experience a job benchmarking process, it’s easy to see why there’s not one ideal list of interview questions. Each job has its own demands, and if candidates aren’t “one size fits all,” then the interview questions can’t possibly be either.

To learn more about improving your recruiting process by implementing TTI’s patented job benchmarking system, contact your TTI-certified consultant, or call (800) 869-6908.

 


 
ABOUT THE AUTHOR
Adam Wong is Director of Network Development for TTI Success Insights, driving excellence through careful thought and attention to detail, consistently anticipating the needs of all customers. He serves as an integral member of the product development team, creating new products and improving existing tools to better support the company. @TTISI_Adam

Filed Under: Hiring, Human Resources, Job Interviewing, Talent acquisiton Tagged With: hire right job candidate, hiring best candidate, hiring the right employee, interview questions

August 5, 2014 by Marty Reaume

Multivariate Analysis Leads to Predictability

Guest Post by: Bill J. Bonnstetter

New research demonstrates the value of using multiple assessments to predict and identify entrepreneurs.

TTI’s statistician uses multivariate analysis, which involves observations and analysis of more than one statistical variable at a time. Using this approach, TTI analyzed its database of serial entrepreneurs showing the following results:
using assessments to identify entrepreneurs

  1. If we only used Behaviors (DISC) to identify serial entrepreneurs, we would be correct 60% of the time.
  2. If we only used Motivators, we could correctly identify serial entrepreneurs 59% of the time.
  3. If we used both Behaviors (DISC) and Motivators, our accuracy goes up to over 80%.
  4. However, if we add soft skills into the equation, our success rate of picking serial entrepreneurs goes up to 92%.

Serial entrepreneurs have five unique soft skills in common: leadership, personal effectiveness, goal orientation, persuasion, and interpersonal skills.

This research proves that TTI’s approach to using multiple assessments to benchmark a job is much more effective than using just one assessment for selection like some other assessment companies advocate.

We will be conducting multivariate analyses on other unique groups, such as sales people, leaders and entrepreneurial-minded engineers. Stay tuned for more research data.

 


 
ABOUT THE AUTHOR
Bill J. Bonnstetter is chairman of TTI Success Insights and founder and chairman of Target Training International. He is considered one of the pioneers in the assessment industry because of his significant contributions to the research and study of human behavior. @bbonnstetter

Filed Under: Employee Development, Executive Leadership Tagged With: hiring the right employee, hiring tools, serial entrepreneurs, talent assessment tools

July 29, 2014 by Marty Reaume

What makes some businesses soar and others fail?

Guest Post by: By Dr. Ron Bonnstetter

What makes some businesses soar and others fail? The usual answer is economic conditions, poor market analysis or under capitalized.

building strong work teamsBut a strong business must start with a strong team. A team inspired by a common goal and a crystal clear purpose.

For several years now, Simon Sinek, consultant and author of Start with Why, has been explaining that our best employees do not work for a result but for a purpose. Their focus is not on what the business does, but on why they are there and their role in promoting a belief, a vision. He believes that much of our marketing and hiring practices need to be inverted.

For example, most employees can tell you “what” they do and even how they do it. But can they tell you “Why” they do their job? What is at the core of your business? What are the core values and beliefs that drive your organization? If you are having difficulty seeing the application and implication in business, just look at educational reform for perspective.

Since the implementation of No Child Left behind, our national focus has been on the what (higher test scores) and the how (more rigor), and we have forgotten the richness that only comes when we promote the why of education. The why component includes beliefs in the love of learning, the sharing of a teachers’ passion for a subject and the joy of accomplishments driven by mutual and shared visions.

Now back to the business world. The best businesses understand the power of shared beliefs. When a team has a shared set of purposes, they go the extra mile, not for overtime, but for a cause and mission that is bigger than any one individual. This is devotion verses salary.

The neuroscience behind this concept is also solid. We know that our newest brain, the neocortex, offers humans rational and analytical thought. It also allows us to verbally communicate through language development. This brain region serves us well as we handle the many daily encounters with the What’s and the Hows’ of life.

But recent neuromarketing research suggests that up to 95 percent of our decisions are made at the subconscious level. In other words, not the neocortex, but our much older and deeper brain region called the limbic system. This complex set of brain structures controls emotions, behavior, motivation and long term memory. Oh, it also has no capacity to support language.

As a result, many of our behaviors, are driven by this paleomammalian brain. These driving beliefs are hard to verbalize, but they are driving the bus and helping us decide what is important.

In summary, if you promote a product, whether education or your business, by focusing on the what and how features, you will fail to capture the heart of your employees or your customers. Remember that the why behind our actions is the most powerful influence you have at your disposal. The next time someone ask you “What you do?” Start by passionately explaining “why” you care enough to do what you do.

I wonder why I wrote this?

To read other posts about this topic, click here.

Filed Under: Employee Development, Executive Leadership, Team Performance Tagged With: building strong teams, employee incentives, hiring the right employee, teamwork

July 22, 2014 by Marty Reaume

5 Tips for Sustainable Succession Planning

Guest Post by: Adam Wong

According to the 2012 Chief Executive study by Booz & Company, of the world’s largest 2,500 public companies, 15% of CEOs were replaced last year, and 72% of the CEO turnovers were actually planned successions, suggesting that companies are working more thoughtfully than ever to ensure they put in place new leaders who will best serve the company for years to come.

hiring for long term developmentConsider the senior leadership of your organization. Has your company made plans for the transition of these individuals? Succession planning is least effective when it is developed on an as-needed basis (in fact, it really should be called “crisis management” in that case); rather, succession planning should be ingrained in your complete talent management plan, making it a part of the way you do business.

With every new hire you make, and as you onboard each employee, there are simple ways you can ensure the strength of your bench can withstand the inevitable changes that lie ahead:

Benchmark every position. Succession planning originates in the role definition process. It is there that stakeholders begin to truly understand the traits necessary for success in the role.

Don’t just hire for now. If you hire for now, you may miss the candidate who has the opportunity to flourish in the future. Picture each candidate in future roles within the company.

Be candid throughout the interview process. As much as you are interviewing candidates to better understand if they will fit into the culture of your organization, those candidates are interviewing you. Listen for their desires to grow within your company.

Instill the ubiquitous question, “What’s next?” Don’t wait for new employees to become acclimated to their jobs to intentionally communicate the company’s plans for growth. When you start having these conversations from day one, your “A-players” will subscribe to your vision and will see themselves in the company’s growth plan.

Don’t assume all employees desire the same things. Just because you see leadership potential in an individual doesn’t mean he or she shares in that desire for growth. Make sure those employees are comfortable in positions that are more constant, and continue to communicate with those individuals in case desires change as the company changes as well.

When you are operating with a sustainable succession plan, you will be able to look ahead and identify any gaps before they can affect the company. And, as you are identifying high potentials within the organization, you’ll be able to adjust each person’s development process to suit the critical needs of the company.

Read this former blog post about how a family-owned company overcame emotional bias in its succession plan.

 


 
ABOUT THE AUTHOR
Adam Wong is Director of Network Development for TTI Success Insights, driving excellence through careful thought and attention to detail, consistently anticipating the needs of all customers. He serves as an integral member of the product development team, creating new products and improving existing tools to better support the company. @TTISI_Adam

 

Filed Under: Employee Development, Executive Leadership Tagged With: employee development plans, hiring for longterm, succession planning

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